Web design questions answered
Web design questions answered in plain English: price, ownership, content and support, before you hire anyone. Wright Tech is based in Great Yarmouth and builds websites for businesses across Norfolk and Suffolk.
- Fixed price agreed upfront
- New websites and online shops
- 3D CGI for developers
Web design questions answered: what to ask first
Ask four things: what the price covers, who owns the site and domain, who supplies the content, and what support you get after launch. Get every answer in writing before you pay anything.
Wright Tech agrees a fixed price upfront, so you know the cost before any work starts. This page has web design questions answered in four groups, with the detail in each answer:
- PriceFixed and agreed before work begins. Our website cost guide shows what to check in any quote.
- OwnershipAsk who holds your domain and accounts. Our guide on who owns your website explains why it matters.
- Content and photosAgree who supplies what before the build starts.
- SupportFind out what happens after launch before you sign.
Because every project is different, a shop needs different pages from a plasterer or a decorator. That is why we quote for your own project rather than a standard package. You can read about our small business web design, or go straight to the contact page and tell us what you need.
Web design questions answered on cost and timing
Price and timing are the first two things people ask. Here are those web design questions answered, and how they work with a fixed price.
How much does a website cost?
It depends on the number of pages, the features you need and how much content you already have. So we quote for your project, and once you accept, the price is fixed. Our website cost guide explains what usually moves a price up or down.
What does the fixed price cover?
It covers the work agreed in your quote, so the number does not change halfway through. That agreed work, known as the scope, should list your pages, features and content needs. Before you accept any quote, ask whether copywriting, images, hosting and ongoing charges are included or separate.
What is included in a website?
That depends on the project, not on one standard list. A service business such as a decorator or plasterer usually needs service pages, photos of past work and an enquiry form. A shop needs product pages and a checkout. First, list what visitors must be able to do, then make sure those things appear in the quote.
What happens if I want extra pages or features later?
Extra pages, a booking link or a bigger product catalogue change the amount of work. So raise additions before they are built and ask how they affect the price. A written list helps separate a change to agreed work from a new request. Our guide to adding online booking to your website covers one common extra.
How long does a website take?
It depends on the number of pages, the features, how ready your text and photos are, and how quickly you give feedback. For example, a site with finished text and photographs has fewer decisions outstanding than one still waiting for product details. One customer told us the first draft arrived "very quickly". Tell us your deadline when you enquire and we will say whether it is realistic.
Talk through your web design questions
Ownership and content: web design questions answered
Ownership and content cause the most confusion once a project is under way. These web design questions answered here are worth agreeing at the start.
Who owns my website and domain?
Ask for the answer in writing before you accept a quote. A domain is your web address, and its registration is separate from the website itself. Ask who is the registered holder, which accounts you can log in to, and what happens if you later change provider. Our guide on who owns your website and domain gives the full checklist.
Who writes the website content?
You can supply finished text, or you can ask for help writing it. Agree which, and whether writing help is in the price. To prepare, gather your services, contact details, the areas you cover and the questions customers often ask. Flag anything that needs checking, such as qualifications, guarantees or prices.
Do I need to supply photographs?
Your own photos of your work, products or premises help customers trust you, so send them if you have them. Send the original files, not screenshots. If you have none, discuss alternatives and any image licensing costs before choosing pictures. Only use photos you have permission to publish.
Will my website work on mobile phones?
It should. Most visitors browse on their phones, so text must be readable, menus easy to tap and forms short. For an online shop, check product selection and checkout on a small screen too. Ask what mobile checks are included instead of judging the site on a desktop alone.
Will my website appear on Google?
A site can be built so Google understands each page, but no designer can promise a first-page ranking for competitive searches. Ask which search tasks are included, such as page titles and clear service information. One Wright Tech customer said their new site was "already working with SEO". For local tips, see our guide to SEO for small businesses in Great Yarmouth.
What customers say about working with Steven
“Steven has been really patient and helpful in organising my website at a very competitive price. I highly recommend his services, especially for start up businesses. Thanks Steven.”
“Steven was great to deal with. Not only has he done a fantastic job with my new website, he has done everything I asked for. Nothing was too much. He is very friendly and easy to work with.”
“Steven has built my website and wow it looks amazing. He was very helpful from start to finish and kept me well in the loop with everything. Anything I wanted changing or updating he absolutely done no questions asked would highly recommend him to anyone.”
“made me a website for my plastering business, great communication throughout and created a very smart and professional website, they also created a new smart logo for us, can't recommend them enough fantastic service”
“I've recently used Steve at Wright Technology to create my website and help with SEO and links such as Calendly, Outlook, /google Reviews and uploading accrediting logo's etc as this was beyond my skills set. Steve listened to what I wanted; the overall look and feel, colours branding, and what I wanted my visitors to experience when they landed on it. He then created the first draft very quickly and was so patient with the tweaks I asked for, getting these done promptly and without fuss. I cannot recommend Steve highly enough, the service was excellent from start to finish and all at an affordable price which for a very small business was so helpful. I now have a website that looks great and it's already working with SEO. Thanks Steve, you're a diamond!”
Web design questions answered: updates and support
Life after launch matters as much as the build. These web design questions answered cover how changes, access and support should work before you commit, including whether you can update your website yourself.
Can I update my website myself?
Ask for editing arrangements to be agreed before the build. List the changes you expect to make, such as new opening hours, photos or products. Then confirm what access you will get, what you can edit and whether guidance is included. Past customers have told us that changes and updates were handled with "no questions asked".
Is training included?
Confirm training in your quote rather than assuming it. If you want to manage the site yourself, ask for guidance on the tasks you will really do. A shop owner, for example, needs product-editing instructions more than a general tour. Check the format and any cost too.
What support is available after launch?
Agree support before work begins. Ask who to contact about a fault, how content changes are charged and who looks after hosting, backups and technical updates. A fixed build price does not by itself define ongoing support, so ask for these points to be written down.
Can we meet in person?
Wright Tech is based at 43 North Quay, Great Yarmouth, NR31 1JE, and answers calls Monday to Friday, 8am to 6pm. Ask about meeting availability when you enquire. For a useful first conversation, bring your current website address, examples you like and a short list of priorities.
Do you work outside Great Yarmouth?
Yes. Wright Tech works with businesses in Great Yarmouth, Norwich, Suffolk and across East Anglia. You can see examples on our web design portfolio, including projects for businesses in Great Yarmouth and Norwich.
More web design questions answered
Redesign, shop and CGI questions answered
Rebuilding a site, selling products and visualising new homes each need different information. Here are those web design questions answered, with what to prepare for each.
Can you redesign my existing website?
Yes. Wright Tech offers website redesign as well as new builds, including for Norwich businesses. Send us your current address and tell us what bothers you, such as an out-of-date look, unclear services or hard-to-use menus. If Google already finds your site, read how to redesign without losing your Google rankings first.
What do you need to quote for an online shop?
Start with the rough number of products, any size or colour options, delivery areas and how you want to take payment. Also say whether you already have descriptions, photographs and stock records. Our e-commerce website service is the starting point, and our Norfolk shop launch guide shows what to get ready.
Can I add online selling to an existing website?
Possibly. It depends on the current site and the selling features you need. Share the address and describe your products, payment needs and delivery rules. Then we can discuss whether extending the site or building a replacement makes more sense.
What is 3D CGI for a new-build development?
CGI means computer-generated imagery. For a developer, a 3D house render shows how a property will look before it is built. It is a visualisation, not a photograph of a finished home. See our 3D CGI for developers service, or read how developers use house type renders to sell off plan.
What do developers need to send for CGI?
Send the latest floor plans, elevations and site layout, plus any roof details, dimensions and material specifications. Include references for brick, roofing, windows and landscaping where these are decided. Say which views you need and how you will use them. If details are missing, flag them so they can be confirmed before quoting.
Still have a question?
If your web design questions answered here still leave a gap, tell us what you need and what you already have. We will give you a fixed-price quote for your own project. Use the enquiry form or call 07717253794, Monday to Friday, 8am to 6pm. No obligation.